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Detect, Defuse and Protect: Preventing Workplace Violence in the Medical and Dental Office
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Tragic events such as Virginia Tech, Columbine and many others have once again brought the frightening, but all-to-real prospect of workplace violence into the collective consciousness of the nation. And if there is any positive that can be taken from this senseless act, it is to spur education and prevention programs that may cut back such devastating results in the future.
Take solid, practical steps to protect yourself, your office staff, and your patients in this 90-minute session with one of the country's foremost experts on workplace violence prevention – featuring proven prevention techniques and illuminating case studies – you and your staff will learn how to:
- Recognize the potential for violence in your workplace
- Identify the behavioral profile and warning signs of hostile personnel and patients
- Understand the triggers of workplace violence
- Apply these insights and management techniques to prevent violent incidents
- Defuse hostility and protect yourselves if violence does erupt
PLUS… LISTEN IN ON A Q&A SESSION AT THE END OF THE PROGRAM!
Added Bonus! A training workbook you can use for ongoing staff education
Consider these eye-opening statistics:
- One in four employees are attacked, threatened or harassed each year.
- According to the US Department of Justice, the workplace is the most dangerous place to be in America.
- The CDC has classified workplace violence as a national epidemic.
- There are more than 1 million victims of physical workplace violence each year, including assaults, robberies, rapes and homicide. Only a very small portion – less than 1,000 or 0.1% – are homicides.
- Another 6 million non-physical workplace incidents occur each year, most involving verbal threats, intimidation, or harassment.
- Importantly, the vast majority of perpetrators exhibit clear warning signs of impending violence.
WHO SHOULD LISTEN
Physicians, dentists, practice administrators, and office staff who want to proactively prevent workplace violence and institute an ongoing training program for office staff.
PROGRAM MATERIALS
At just $197, the included material is jam-packed with recommendations, data, and other important information you need to take the right steps toward preventing workplace violence in the medical and dental office. Your order includes an audio CD recording of the conference (also featuring a practical Q/A session with informal feedback at the close of the conference) as well as additional speaker handouts and other information taken directly from the experts involved.
ORDER TODAY!
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